Testimonials

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Chuck P.
Aaron stayed in touch with me throughout the process. Johnnie, the installer, was great and did a great job. Everything went well. I would recommend using your company again and to my friends.
Jim K.
Cameron and Tony provided professional installation. They replaced our two openers and ensured that they operated properly. I could not have asked for two better installers. I have experience in installations on Navy vessels, and I would definitely have them on one of my teams.

Gary A.
Quick to respond. Good repair.

Dottie W.
I liked the people you sent. They were very transparent, and they helped me to get my garage door working again. Dave had 10 years’ experience and was very helpful. They did everything right!

Ann B.
Chris listened, addressed the issue, recommended some preventative maintenance and was not pushy. He just gave me my options and let me make the decision. He was very polite and neat. Not my first time with OHD, but they are the kind of company that I always go to when I need help. Having been a business owner in Jacksonville, I understand the concept of good service, and I got it.

Jared G.
Solid work. Very quick and respectful. They did a good job communicating what they were going to do and did it well.

 

I just called to have a minor issue repaired on our garage door – they were fast and courteous. The staff is amazing. They have been in the business in Jacksonville for a long time – I know this is part of the reason.

 

They put in our garage door and everything has worked great! We now need a new garage door opener and should receive one in a few days. We have been very pleased. Sometimes you have to leave a message but they always call right back.

 

John was absolutely fantastic! He made sure everything was perfect! I called same day and he showed up within 3 hours.. great customer service!

 

Ashley, who answered the phone, was so courteous, helpful, and patient while I explained my garage door problem. We worked out a time and a way for their guy to come fix my door, if I wasn’t able to be home. Aaron called and showed up during the schedule time slot and I felt confident leaving him to fix it. Called Ashley to pay for their work over phone. It was a smooth easy fix. Thank you for a wonderful experience!! I will definitely call them again and refer others to them.

 

As a new homeowner, I needed to purchase additional garage door openers. I was sent an email with specific instructions on how to program the be openers. It worked like a charm! I was told I could call and get help if needed. Great job! The workers are very friendly and polite.

 

SO grateful we called overhead door!! We had another company, Precision, come out and tell us that we needed an entire new garage door opener which would cost $450.

Overhead door came out even though they were extremely busy and fixed the door with only a $45 part. I’m so thankful we did not replace the opener like the original company wanted over a $45 part. John was the service tech that came out. Super friendly and helpful!

Thank you guys so much!!!

 

Just want to say what a great job this company did in fixing my garage door today. Aaron came out and found the issue within minutes of getting there and in about 15 minutes had the new belt on and replaced. He then proceeded to lube all the wheels and hinges all over the garage door and just made sure everything was working great. You just do not see service people like this anymore. It is refreshing to see that some companies great service still means something. What they don’t know is I had called another large company out last week and they looked and looked and then said I would need to replace everything that it could not be fixed and wanted to charge me over $600 to replace everything. That is a shame as none of what they said was wrong was broken and all it was , was the belt was stretched to the point it was allowing the door to slam shut and bounce open. Great job Overhead Door, I will be sure to let everyone I know about your service. Thanks Frank

 

Very Professional, honest and Great Staff

 

Great Company to Work With.. Excellent assortment of products!!

 

Overhead Garage Door Company is very personable, happy to help, very quick to repair, and has reasonable pricing. Jimmy and Wade are a pleasure to work with. I would highly recommend using this company!

 

Excellent Company. The guys at Overhead Door Company of Jacksonville have been great to work with. When it comes to garage doors and garage door repair they know how to get the job done.

 

Very fast and professional. Cheaper than I expected. Thank you

 

Friendly courteous staff.. didn’t have the part I needed. Went to Amazon

 

I want to give a big shout out to the team at Overhead Door Company of Jacksonville!! Our old garage door/lift was not working properly (not opening, ugh!) so we gave ODCC a call. They were quite busy that week, but had someone working in our area the next day and said they would have him drop by to check things out. The next day, I had received a very courteous phone call letting me know when they would be at the house…and shockingly, unlike most time-framed appointments, they showed up!! Brett, our technician, took a look at what was going on and determined that we would benefit most from a new lift system (along with a few other obvious small fixes that we had completely missed). The best part was that Brett had taken the time to explain exactly how garage door lifts work – simple, but I had no clue of the in’s and out’s – and how/why our system was failing. After his explanation he went right to work installing our new system which took a lot less time than I was expecting. Between the professionalism, kindness and efficiency of every step from phone call to installation I would definitely recommend the team at the Overhead Door Company of Jacksonville to anyone that just has a question to a failing system. Thanks again for the great service!